Overview
Overview
We are working exclusively with the British Association of Landscape Industries (BALI), the leading trade association for the UK landscaping sector, to secure their next Head of Membership.
The Head of Membership is a senior leadership opportunity for an experienced membership professional to shape and deliver BALI's membership strategy. Reporting directly to the Chief Executive, you will take ownership of membership growth, engagement and retention, ensuring the Association delivers outstanding value to its members and meets its long-term business objectives.
You will lead and develop the membership team, oversee the full membership journey and experience, and manage flagship initiatives such as the National Landscape Awards and National Conference.
This role offers high levels of autonomy, strategic influence, creativity and responsibility, ideal for someone who combines commercial insight with strong people leadership and a passion for member-led organisations.
Key Responsibilities
- Own and deliver BALI's membership strategy in line with the Association's business plan.
- Drive membership growth, engagement and retention, with creative and strategic input, ensuring a high-quality member experience.
- Lead, manage and develop the membership team, supporting strong performance and capability.
- Create and deliver the annual membership plan, with full responsibility for budgets and financial performance.
- Oversee membership systems, insight and reporting, using data to monitor performance against targets.
- Work collaboratively across the organisation to deliver joined-up member value.
- Own and deliver flagship membership initiatives, including the National Landscape Awards and National Conference.
- Manage external agencies and suppliers supporting membership activity.
About You
You will be a strategic, commercially minded membership leader with:
- Experience leading or significantly contributing to a membership function, with evidence of growing, engaging and retaining members.
- Strong people leadership skills, with the ability to support, motivate and develop high-performing teams.
- Confidence managing budgets and using performance insight and data to inform decisions and demonstrate impact.
- Ability to work collaboratively at senior level, building trusted relationships with members, colleagues and external stakeholders.
- A proactive, strategic and solutions-focused approach, with the ability to balance long-term thinking and hands-on delivery.
Additional Information & How to Apply
The role is based in BALI's Office in Stoneleigh Park, Kenilworth 3 days a week.
Occasional travel and attendance at events, including evenings and weekends, will be required.
Full right to work in the UK is required, as visa sponsorship is not available.
To apply, go through this advert with copy of your CV. There is no need for a cover letter.
Please note that only suitable candidates will be contacted.
Murray McIntosh is proud to be an equal opportunities employer on behalf of their clients. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
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